- Company induction (mission/values, code of conduct, uniform & grooming)
- H&S basics (accident/near-miss, manual handling, slips/trips)
- Site-specific rules (access, keys, radio, patrol device, CCTV etiquette)
- Data protection/GDPR & confidentiality
- Lone working, violence & aggression, incident reporting
- Counter-terror awareness (ACT basics) and suspicious activity reporting
- Environmental/site sustainability notes
- Client-specific SOPs/Assignment Instructions (AI)
- Policy acknowledgements (D&G, Equality, Anti-bribery, Social media)
- Optional micro-modules: customer service, conflict management reminders
